| Frequently Asked Questions |
| Why can't I login after sign up ? |
| Check your e-mail address for activation instructions . Also check your bulk / spam folder . You need to activate your account before logging in. |
| I have lost my password what can I do ? |
| To reset your password click here . A new temporary password will be sent to your e- mail address . |
| Is this service really free ? |
| Yes , we are funded through the advertisements on our site. |
| What is URL Cloaking / Masking ? |
| If a visitor reaches your homepage through our sub-domain he/she won`t see the actual url--in the address space of the browser all that is shown is the your sub- domain registered with us! Even when a visitor bookmarks your site, it will save this domain only! . |
| Can I have more than one account ? |
| Yes , you can have as many accounts you need . |
| How long will my domain last ? |
| You can keep your domain for life . But we may terminate your account at certain circumstances click here for more info. |
| Can I submit my new domain name to search engines ? |
| Yes , you can submit your new domain name . |
| Do you allow me to place ads ? |
| Yes, unlike others we allow all rights to our members . |
| How can I contact you ? |
| You can contact us by visiting our Support Center |
| When will my website stats switched on ? |
| Immediately after your activation. |
| Is there any inactivity limit ? |
| We provide this free service for those who want to ACTIVELY use it, so accounts inactive for more than 1 year is deleted. |
| Can I remove my account ? |
| Yes , after logging in you are provided with an option to delete your account. |
| Can I Use this Url Service to Spam Accounts (non-opt email advertising)? |
| No spamming is tolerated if we get any complaints from people saying they received an email or icq or whatever internet messaging technology to click onto such and such link to this site without their consent to the advertisement/email list then we will terminate the account immediately. |
| What is Frame Kill? |
| Frame Kill forces your site to pop out of any frames it may be loading in. For example if another website links to you and opens your site inside their frame. How does this work? If you have URL masking turned on, we insert JavaScript code into the hidden frame. If URL masking is off, we create an invisible and temporary page loading the JavaScript to first pop out your site then use HTML to forward the user. This process is invisible to the user, other than seeing your site pop out of a frame. |
| Will I lose my old URL when I get a urlredirect address? |
| No, it will not be affected at all. In fact, you need to keep your existing URL because we will be redirecting your sub-domain address to that location. We are a URL redirection service, not a hosting service. If you ever change your real website address, you can easily update your urlredirect account to redirect to the new location. |
| Can I customize my URL forwarding address? |
| Yes you can. You can change the title of the URL, add the description and keywords the search engines will look for. |
| Do you support Dynamic IP? |
| Yes, we do. |
| How can I use my own domain name? |
| Please map your domain name to this IP : 174.142.154.52 |
| Do you provide free webspace? |
| Checkout our MyWeb service |
| Will there be any downtime? |
| Please read our terms and conditions to get a broader view on this. |
| How can I refer this site to my friends? |
| Please use our Share/Save button @ http://www.urlredirect.jbi.in |
| I have not yet received an activation email with my password! |
| Possible Reason #1: |
| We've noticed that during busy times on the net, some email providers (notably the free email services such as yahoo etc) will not immediately accept mail. We queue these mails and re-try delivery, but be aware that if you use a free email service, you may have to wait several hours for your email provider to accept your mail from us. |
| Possible Reason #2: |
| You may have made a typo when entering your email address. |
| Possible Reason #3: |
| Your email provider may be suffering network problems and the email delivery has been lost, rejected or delayed. |
| Solution Open a ticket @ our Support Center |
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